Radisson Collection Hotel, Palazzo Touring Club Milan

When our flight home was cancelled and rebooked 2 days later, we quickly searched for a 5 star hotel for 2 adults and 4 children. From the moment we arrived at the Radisson Palazzo Touring Club, we knew we made the right choice. The service at the hotel was nothing short of excellent. Smiling & helpful staff, unaware of our circumstances, made the check-in process one of our most memorable: offering ice cream to the kids and welcome drinks for my wife & I. We were then shown a map of Milan and given suggestions on places to visit. Our luggage was brought up to the room promptly and professionally, and the sofa bed was made up when we left the rooms for dinner, in a perfect scheduling. Our original room choices were on different floors, so they upgraded one of the rooms to place our family together. What can I say except the management of service at this hotel is done at such a high level, that it really made us appreciate being "stuck" in Milan for 2 nights. Thank you to all the hotel staff who made this a stay we will not soon forget 🙏🏻

The hotel location is excellent and quiet, I got a free room upgrade, the staff were nice and dealt with guests professionally, if I come back to Milan again the hotel will be my first choice because of the good treatment of the staff

Staff was extremely helpful and very knowledgeable. The reception staff is excellent and at the checkout they gave us a free gift which was a hand cream from Aqua Di Parma . I appreciate it so much and will comeback one day just because of this beautiful gesture . Tiramisu and drinks at the bar are beyond amazing! Room was perfect and with a city view. Hotel smells great and the amenities are also very nice.

Everything specially the friendly staff in the front desk Mr. Enrico and Mrs. Giulia who were super helpful offering guidance in everything. Also Mr. Mustafa and Mr. Naji were around whenever we needed help. And the staff at the breakfast were so neat and fast serving and helping us. I don’t forget to mention how clean and comfy our room was on the third floor.

the room was very spacious, clean, and organized. It also had a coffee machine for espressos and the bathroom had a good heating system even for the mirror so after shower it would not become foggy, overall the room was great.